Here’s a question I hope you’re brave enough to share.

Have you ever made a DOOFUS sales mistake?

Please share so other fabulous women can learn from you!

Your Sales Diva has been keeping herself busy, though. I can’t wait to share with you what I’ve been up to.

My Diva question for you this week…

What would be the biggest piece of advice you’d give to a newbie entrepreneur?

That’s why each week I have a new, exciting question for you. I want to hear what you have to say!

Remember – when you post your response – we post your website.  (Talk about FREE PUBLICITY!)

My Diva question for you this week…

What part of sales or marketing makes your stomach go in a knot?

Tell me about it in the comments!

Why? They help me take my business to brand new levels of success.

The bulk of my business comes from referrals. It definitely motivates me to keep raising the bar for myself!

Do Your Customers Love You?

I’m sure they do but you probably don’t know for sure.
Which then makes it pretty tough to ask for referrals.
(In fact – it makes you shake in your boots a little bit doesn’t it?)

But if you’re a Scairdy Cat and DON’T ASK for referrals you’re missing out on TONS OF BUSINESS lady!!! (and it doesn’t cost you a cent!!)

So you probably keep doing things the hard way(which by the way gets you a 1-2% response vs a 90%+ response with referrals. (Remember – cold calling is only done by people who don’t know any better)

You Need To Think Of Referrals In A New Way!

Look – if I asked you where you got that beautiful haircut – you’d probably tell me.
Or what’s your favorite…

• Restaurant
• Networking Association
• Drycleaner
• Auto Repair Shop
• Grocery store
• Shoe repair shop
• Tailor
• Manicurist
• And so on!

You’re Asking For Advice And People Love That!

Repeat after me.

My customers want to help me. My customers want to help me.
My customers want to help me.

So why are you so afraid of asking them for their advice?

“Joan – you’re such a wonderful customer of mine and I’d really appreciate your advice. I want to expand my business this year with other customers just like you! Could you please introduce me via phone or email to some people that you think I could help?”

You’re not being pushy.
You’re not being bossy.
You’re asking for advice. (and you can word it any way you’d like)

And guess what? They’ll help you!

So How Do I Know Where My Referral Business Comes From?

Easy. I track it.

Because as Dr. Wayne Dyer says:

“You can’t grow what you can’t measure.”

So I Track:

• When someone purchases a product from my website – it asks them how they found out about us.
• I have an affiliate system – so I know who sends me business (and they get a commission for it too!) Everything is trackable.
• Actual e-mail introductions from previous customers.
• Subscribers that send my ezine to their friends and co-workers
• I even use ad-trackers in classified ads I purchase

Quit Whining About How Tough Business Is

Enough whining already. I can hear you all the way from Canada!

Business is fabulous.
There are SO MANY potential customers out there who would love to do business with YOU. (Too bad they don’t even know you exist)

You can change that! Tap into your current customers TODAY and give up your nasty Scairdy Cat routine. You’re so much better than that.

So there.

Love From Your Bossy Sales Diva,

Kim

Besides your Sales Diva, where ELSE are you learning about sales and marketing?

Remember – when you post your response – we post your website.

(Talk about FREE PUBLICITY!)

Quick question for you though.

What are you doing through out the summer so your sales don’t disappear?

So for this week’s question, I want to know:

What types of social media are you using and having success with?

What is one of your favorite business books?

I love hearing about all your successes and seeing you promote your business.

My question this week is:

What is DIFFERENT about YOUR Customer Service?

What’s something you’d like to be doing in your business right now…but you’re NOT??