Comments on: Do You Have Muffin-Top Sales?

By: Lois Ehrenfeld de Buren

Lois Ehrenfeld de Buren — Thu, 15 Apr 2010 15:53:21 +0000

Dearest Diva,

I am perpetually working on my physical muffin top, but in my business I am struggling to have the muffin rise, and when it does, I will hark back to these comments so my top doesn’t overflow!.. Thanks Lois

By: kimduke

kimduke — Mon, 01 Mar 2010 16:19:06 +0000

Thanks Lauren!

Didn’t know about the Sprint story – thanks for sharing!

Kim

By: Lauren Fournier

Lauren Fournier — Mon, 01 Mar 2010 00:47:53 +0000

What a great analogy! I agree that this is about the only good thing I have heard coming from the words “muffin top.”

This is similar to what Sprint did to back in 2007 when they dropped around 1,000 of their most expensive customers (those who excessively called customer service at an average of 25 times a month). And although it was a bit of a controversy in Sprint’s case, I would image it turned out to be a very good decision financially. And in a small business, could make a huge difference in an economy such as ours.

By: kimduke

kimduke — Thu, 25 Feb 2010 16:08:28 +0000

Hi Sandi!

I think cutting out the muffin pic is a FAB idea!

Thanks for your post – I appreciate your comments.

Kim

By: Sandi

Sandi — Thu, 25 Feb 2010 14:46:26 +0000

Well you have just reminded me (once again!!) to stop trying to be all things to all people. I admit that I try to please everyone and it really wears me down!! I am actually going to tape a picture of a muffin right next to my phone to remind me to quit being a “muffin head” with too much spilling out the top eliminating any room for new ideas! Thanks Kim – you always manage to give me the right advice at just the right time!!
Thanks, Sandi

By: Patricia

Patricia — Thu, 25 Feb 2010 00:17:10 +0000

Hey Darling Diva!

Love the analogy. I’m working on my real muffin top and ditched a MAJOR muffin top client recently. Totally true – what a relief not having to wear my Thanksgiving pants every day.

Great article hon!

Patricia

By: kimduke

kimduke — Wed, 24 Feb 2010 23:15:30 +0000

Hi Sandra,

Thanks for the note! Who knew that something GOOD could come from the phrase MUFFIN TOP? ha.

Kim

By: Sales Diva Sandra

Sales Diva Sandra — Wed, 24 Feb 2010 21:48:03 +0000

I loved this article! What a clever way to grab my attention and remind me to take a moment and REALLY look at the bottom line. In this economy, and particular my job in the hospitality business, I am looking at gaining market share, and not reflecting on whether or not that share of the business is good for me. Thanks for the reminder!