How To Rebound From A Big Fat NO
So….your client or potential client told you NO.
And quite frankly, you’re feeling a little deflated.
And you’re wondering what happened.
And it may have been for a variety of reasons.
- Your product or service wasn’t positioned as UNIQUE enough.
- They have a better relationship with another supplier.
- Timing was wrong.
- You were asking the wrong person to make the decision.
- They’ve spent their budget already.
- They just didn’t “click” with you and your company.
- You weren’t the right fit. (or at least they FELT that way)
- And a million other reasons too long to mention here!
Remember The Last Time You Said No!
We say NO to many things every day.
In fact, most consumers ARE NOT buying what is presented to them every day. They don’t feel they have a need or want for it.
TODAY.
But that can change lady - in an instant.
And if you’re someone who goes into a corner and says:
” Well, I’m NEVER contacting THEM again.”
… you may be missing out on some of the best customers of your life.
So even when you get a NO - make sure you act gracious - not desperate - and do this:
- Ask them for their advice. What areas do you need to improve in your product or service that would make it easier to buy from you the next time? (and then don’t beg and plead that you can do that - it makes you look saaaaaaaaaaaaaad.)
- Follow up with a thank you card. Thank them for the opportunity to present to them and for their time. Don’t sound like you’re “canned”. And the odds are that even the person that got the deal - won’t follow up with a thank you card.
- Stay In Touch. Ask the potential client if they would like to receive new tips and information related to their business. Stay in their radar once every 6 weeks or ask if they’d like to receive your newsletter (and that newsletter had better be amazing!)
Remember - things change. That’s part of the beauty of life and selling.
And the best way to REBOUND is to be pro-active with a plan.
So there.








