I don’t work on Fridays.
It is a day I reserve for breakfast meetings with friends. One of our favorite haunts is a place called Culina which has the best breakfasts on the planet.
Besides the fantastic food – one of the main reasons we come back to the cafe is because of Sarah. She is a mother, a lover of books, quirky and funny, warm and intelligent and she also just happens to be our fabulous waitress.
You walk in the door – get a warm greeting – and before we’ve even taken our coats off – Sarah has put down a big mug of coffee for you (she knows us!) She knows where we like to sit, will charm the chef to make something different for us if we ask and she is a wealth of info – from renovations, books and beyond.
She listens. She asks. She cares. And she delivers what we want.
Sarah understands that selling is ALL about relationships.
Well – this Canadian girl recently went to New York on business and I fellllllllllll in love.
With New York that is!
One of the most hilarious moments was when my friend Bev and I went into Saks. http://www.saksfifthavenue.com/
As soon as you walk through the doors you smell this delicious mixture of perfumes from around the world.
If you are allergic (be forewarned lady!)
It’s a lavish, beautiful store with marble floors, clothing to drool over and much more.
But. Yes – there’s a but.
Saks also has an army of make-up specialists standing in front of of their cosmetics counters with this look of absolute determination in their eyes.
They want you to stop in your tracks RIGHT NOW to get their 10 minute make-up overhaul that will banish 10 years from your face.
I’m not kidding – it was close to full scale hand to hand combat to get them to back off!
At one point I was howling with laughter as my friend Bev had this guy massaging her face in the middle of the aisle…without her permission and who was pulling her hair back and saying she had “glorious eyebrows”.
Oh please.
As we walked away with the cosmetics guy saying “Come back…Come back” in desperation…I thought – Hmmm…
“ I wonder how many people actually sell like this to their customers?”
Remember ladies – the beg and plead approach doesn’t work.
Why?
The perfume of Desperation just stinks.
